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  #11 (permalink)  
Old 09-18-2008, 04:38 PM
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Last week I went late night shopping with my daughter at our local Tesco store. They only had 2 checkouts open when I came to ring my items thru, the 2 open checkouts were for 10 or less items so didn't have room for me to place all my purchases onto the counter top. I was already frazzled and felt even more so when the checkout operator tried to help me by just counting how many of each item I had (I had multiples of most items) and ring them thru once...I just didn't have enough room to pack the items away as she was moving onto counting how many I had of another item..then we had the price query..I bought 2 items for £3 which were £1.94 each if purchased separately..they were exactly the same items but one had new packaging on it..the checkout operator insisted that they were different products and wouldn't put the correct price into the till..I ended up marching off to the shelf where those items were stored, and plucked off the special offer price tag to show her, I took along another packet which matched one of the ones I'd already purchased, in case she still insisted they were different products but she still had to consult with a supervisor to get the items thru the till at the special offer price.

Eventually we managed to sort out all the items in my trolley, and my daughter said not to bother packing them, just to grab a bunch of carrier bags and do the packing when we got thru the till...I was soo ready to just shout at the poor checkout operator!! Apparently she'd had a problem putting items thru at a special price before when my daughter had shopped there, so it wasn't just down to my frazzled attitude that the problem arose..I did feel sorry for the checkout operator tho, Tesco should leave the ordinary checkout tills open as well as the smaller ones, apparently they close the other checkouts 2 hours before the store closes..I wonder how many other frazzled customers they have as a result of this?
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Old 09-18-2008, 04:41 PM
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Oh my heck ! I would have punched her in the face...you are a much better woman that me.
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Old 09-18-2008, 05:42 PM
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Pushka just reading your post with all the "cool" English jargon for grocery shopping was a definite treat!!

Not to take away from SF's predicament I wanted to share what happened to me today at work. I have a co-worker who has a serious professionalism problem. She started swearing at me today because of something that someone told her I said about her performance. First she is only 19 so I that explains alot but I asked her to be a little more professional and she laid into me again. I guess it is too much to ask her to actually do her job so that I don't have to do it for her.
The clerk you mentioned reminded me of the type of person that my coworker is. She would probably have handled your situation the same way. It is so said that people treat other people so shabbily.
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Old 09-18-2008, 07:57 PM
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Thank you Checker

Would you care, or anybody else for that matter, to compile a comparison list of English shopping jargon and USA shopping jargon for me? I believe you say cart instead of trolley, but can't think what the others may be...

It freaked me out when I heard that Kool Aid is a drink you have to make yourself with powder, sugar and water..so inconvenient, apparently you don't have cordial in the States?
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Old 09-18-2008, 08:17 PM
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I work in Customer Service for a RV Dealership.....they always tell us...."Take Care of the Customer" they are the reason why we are here....
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Old 09-18-2008, 08:19 PM
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Quote:
Originally Posted by pushka View Post
Thank you Checker

Would you care, or anybody else for that matter, to compile a comparison list of English shopping jargon and USA shopping jargon for me? I believe you say cart instead of trolley, but can't think what the others may be...

It freaked me out when I heard that Kool Aid is a drink you have to make yourself with powder, sugar and water..so inconvenient, apparently you don't have cordial in the States?
I won't particapte in this one.....
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Old 09-18-2008, 08:21 PM
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Quote:
Originally Posted by pushka View Post
Would you care, or anybody else for that matter, to compile a comparison list of English shopping jargon and USA shopping jargon for me? I believe you say cart instead of trolley, but can't think what the others may be...
In some areas in the states it's even referred to as a "carriage."
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Old 09-18-2008, 08:32 PM
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Quote:
Originally Posted by pushka View Post
Last week I went late night shopping with my daughter at our local Tesco store. They only had 2 checkouts open when I came to ring my items thru, the 2 open checkouts were for 10 or less items so didn't have room for me to place all my purchases onto the counter top. I was already frazzled and felt even more so when the checkout operator tried to help me by just counting how many of each item I had (I had multiples of most items) and ring them thru once...I just didn't have enough room to pack the items away as she was moving onto counting how many I had of another item..then we had the price query..I bought 2 items for £3 which were £1.94 each if purchased separately..they were exactly the same items but one had new packaging on it..the checkout operator insisted that they were different products and wouldn't put the correct price into the till..I ended up marching off to the shelf where those items were stored, and plucked off the special offer price tag to show her, I took along another packet which matched one of the ones I'd already purchased, in case she still insisted they were different products but she still had to consult with a supervisor to get the items thru the till at the special offer price.

Eventually we managed to sort out all the items in my trolley, and my daughter said not to bother packing them, just to grab a bunch of carrier bags and do the packing when we got thru the till...I was soo ready to just shout at the poor checkout operator!! Apparently she'd had a problem putting items thru at a special price before when my daughter had shopped there, so it wasn't just down to my frazzled attitude that the problem arose..I did feel sorry for the checkout operator tho, Tesco should leave the ordinary checkout tills open as well as the smaller ones, apparently they close the other checkouts 2 hours before the store closes..I wonder how many other frazzled customers they have as a result of this?

Oh how I don't miss Tescos!!! Not! Everytime I went in there at lunchtime there was only 2 on the checkout and it was hectic!!!

I still say Trolley instead of cart and everyone looks as me like i'm crazy!
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Old 09-18-2008, 08:37 PM
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Quote:
Originally Posted by pushka View Post
Thank you Checker

Would you care, or anybody else for that matter, to compile a comparison list of English shopping jargon and USA shopping jargon for me? I believe you say cart instead of trolley, but can't think what the others may be...

It freaked me out when I heard that Kool Aid is a drink you have to make yourself with powder, sugar and water..so inconvenient, apparently you don't have cordial in the States?
No Ribena or Robinsons here, unless I go on Ft Jackson, then sometimes I get lucky.

Standing in the queue - I'm getting used to saying standing in line

My husband still laughs at me when I make a good old fry up including beans.
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Old 09-18-2008, 08:38 PM
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sometimes I still say....Que up......now that will get you some looks....
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