I apparently got through the phone interview screen today. Now I have been chosen to have a face to face interview this Wednesday in Salt Lake City. Please pray for me that I will get the job if I will be successful at it.
I believe I would be successful at this job because of my Entry Level Information Technology skill in computers and because of my customer service experience.
The job I am trying to get is a Technical Services - Help Desk Agent
The job description is below:
Responsible for providing the first-line of post-sales telephone technical support of hardware, systems, sub-systems and/or applications for customers and/or employees. Answers basic questions about installation, operation, configuration, customization, and usage of assigned products. Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to the Remote Support Engineering staff or Field Engineering. Typically provides technical support for internal and external customers. Escalates complex problems to higher level of expertise within organization.
“For if ye love only them which love you what reward have you?" -- Matthew 5:46 Inspired Version (changed to verse 48)
"By this shall all men know that ye are my disciples, if ye have love one to another." -- John 13:35
Linux Mint version 13, Free Open Source Operating System
An operating system that is more secure against viruses and malicious software.